About SIC

Our Mission

Our mission is to provide our users with technology tools and resources to support and enhance learning and research at DEI.

We're always open to new suggestions or constructive criticism. Just drop us a line and let us know. helpdesk@dei.uc.pt

Our Team

André Martins (afmart@dei.uc.pt)

Samuel Olavo (samuelavo@dei.uc.pt)

Contact Us

You may contact us by phone or by e‑mail. If you need a new network id at DEI please contact us at room D1.4. How to reach us:

  • Our Helpdesk service is available from 9h to 12h00 and from 13h00 to 17h00 (all weekdays except Wednesdays) at room D1.4.
  • By phone: extension 431615 (from outside DEI: +351 239 790 071).
  • By e‑mail (preferred): helpdesk@dei.uc.pt. Your request will automatically create a trouble ticket associated with your e‑mail address.